Privacy Policy

1 About This Policy

This Privacy Policy ("Policy") describes how boscuci ("boscuci", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at https://boscuci.net, collects, processes, stores, and protects the personal data of individuals ("Players", "you", "your") who access, register with, or use the boscuci platform.

This Policy should be read in conjunction with the boscuci Terms & Conditions. By registering an account with boscuci or continuing to use the platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

boscuci processes personal data in accordance with applicable data protection legislation and the data privacy requirements imposed by the international gaming authority under whose standards boscuci operates.

2 Data We Collect

boscuci collects personal data that you provide directly, data generated by your use of the platform, and in certain cases, data from third-party sources as part of our legal and regulatory obligations. The categories of data we collect include:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification documents (such as a MyKad or passport) collected as part of our mandatory Know Your Customer (KYC) verification process.
• Contact Data: Email address, telephone number, and residential address, including references to your city or region within Malaysia (e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya).
• Account Data: Username, encrypted password, account registration date, account status, and communication preferences.
• Financial Data: Payment method details (including e-wallet identifiers for Touch 'n Go eWallet and Boost, and bank account details for Maybank, CIMB, and Public Bank), transaction history, deposit and withdrawal records.
• Gaming Data: Betting history, game session logs, wagering activity, bonus redemption records, and responsible gaming settings.
• Technical Data: IP address, browser type and version, device identifiers, operating system, session timestamps, and approximate geolocation inferred from IP data.
• Usage Data: Pages visited, features accessed, navigation patterns, and interactions with boscuci's platform interface.
• Communications Data: Records of correspondence between you and boscuci's support team, including live chat transcripts and email exchanges.

3 How We Use Your Data

boscuci uses the personal data we collect for the following purposes:

• Account Management: To create and maintain your boscuci account, process your registration, and authenticate your identity at login.
• KYC and Regulatory Compliance: To verify your identity and age as required by the international gaming authority standards under which boscuci operates. All players must be 21 years of age or older.
• Transaction Processing: To process deposits, withdrawals, and the crediting of winnings and bonuses to your boscuci account in Malaysian Ringgit (MYR).
• Platform Delivery: To provide access to boscuci's sportsbook, live casino, and slots products, and to personalise your experience on the platform.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other misuse of the boscuci platform.
• Responsible Gaming: To administer responsible gaming tools such as deposit limits, session timers, and self-exclusion, and to identify patterns of play that may indicate problematic gambling behaviour.
• Communications: To send you service-related communications, account notifications, and — where you have given your consent — promotional communications regarding boscuci offers and updates.
• Legal Obligations: To comply with applicable laws, regulatory requirements, court orders, and requests from competent governmental or regulatory authorities.

4 Legal Basis for Processing

boscuci processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform the contract with you, including account creation, transaction processing, and service delivery.
• Legal Obligation: Processing required to comply with applicable laws and the regulatory requirements of the international gaming authority under whose standards boscuci operates, including KYC verification and anti-money laundering obligations.
• Legitimate Interests: Processing necessary for boscuci's legitimate business interests, including fraud detection, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent for processing — for example, for certain marketing communications — you may withdraw your consent at any time by contacting boscuci support or adjusting your communication preferences in your account settings.

5 Cookies & Tracking Technologies

boscuci uses cookies and similar tracking technologies on the boscuci platform. Cookies are small data files stored on your device that help us deliver a better user experience, maintain your session, and analyse platform usage.

• Essential Cookies: Strictly necessary for the operation of boscuci's platform, including session management and authentication. These cannot be disabled without affecting platform functionality.
• Analytics Cookies: Used to understand how Players navigate and interact with boscuci, enabling us to improve the platform. These are anonymised where technically possible.
• Preference Cookies: Used to remember your settings and preferences on boscuci, such as language preferences and display settings.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair your ability to use certain boscuci features, including logging in to your account.

6 Data Sharing and Disclosure

boscuci does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. We may share your data in the following limited circumstances:

• Service Providers: Third-party processors engaged by boscuci to assist in delivering the platform and its services, including payment processors (e.g., Touch 'n Go eWallet, Boost, Maybank, CIMB), identity verification providers, fraud detection services, and cloud hosting providers. All such providers are bound by data processing agreements requiring them to handle your data securely and only for the purposes we specify.
• Regulatory Authorities: Where required by law or by order of a competent regulatory or governmental authority, boscuci may disclose personal data without your prior consent. This includes disclosures to gaming regulatory authorities and financial intelligence units in connection with anti-money laundering obligations.
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or a substantial portion of boscuci's business assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

Any third party receiving personal data from boscuci is required to maintain appropriate technical and organisational security measures and is prohibited from using that data for any purpose beyond what has been agreed with boscuci.

7 Data Retention

boscuci retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. In general:

• Account and identity data is retained for the duration of the active account relationship and for a minimum period thereafter as required by anti-money laundering and gaming regulatory obligations — typically no less than five (5) years following account closure.
• Transaction and gaming data is retained for a minimum of five (5) years following the relevant transaction to satisfy financial recordkeeping obligations.
• Technical and usage data is retained for a shorter period, typically 24 months, unless retention is required for ongoing fraud investigations or dispute resolution.

On expiry of the applicable retention period, boscuci will securely delete or anonymise your personal data.

8 Data Security

boscuci implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and boscuci's servers.
• Encrypted storage of sensitive data, including passwords and identity documents. Passwords are never stored in plain text.
• Role-based access controls that restrict access to personal data to authorised boscuci personnel only.
• Regular security assessments and penetration testing of boscuci's platform infrastructure.
• Two-factor authentication (2FA) available to all Players to further secure account access.

While boscuci employs industry-standard security practices, no system is completely immune from security risks. If you suspect that your boscuci account has been compromised, please contact our support team immediately.

9 Your Data Rights

Subject to applicable data protection law, you have the following rights in relation to your personal data held by boscuci:

• Right of Access: You may request a copy of the personal data boscuci holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to boscuci's overriding legal and regulatory retention obligations.
• Right to Restrict Processing: You may request that boscuci restricts the processing of your data in certain circumstances.
• Right to Object: You may object to the processing of your personal data where boscuci relies on legitimate interests as the legal basis, and where your particular situation justifies such an objection.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact boscuci at [email protected]. boscuci will respond to all valid data rights requests within 30 days of receipt, unless an extension is permitted by applicable law.

10 Children's Privacy

The boscuci platform is strictly intended for adults aged 21 and above. boscuci does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that boscuci may have inadvertently collected data from a minor, please contact us immediately at [email protected].

11 Changes to This Privacy Policy

boscuci reserves the right to update or amend this Privacy Policy at any time. Material changes will be notified to registered Players via the email address associated with their account or through a prominent notice on the boscuci platform. Where required by applicable law, prior consent to material changes will be sought. The date of the most recent update is indicated at the top of this Policy. Your continued use of the boscuci platform following notification of changes constitutes your acceptance of the revised Policy.

12 Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by boscuci, please contact us via:

• Email: [email protected] (displayed as plain text — not a clickable link)
• Live Chat: Available 24/7 through the boscuci platform

boscuci is committed to resolving all privacy-related inquiries promptly and transparently. If you are dissatisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.